When mediation does not resolve a disputed Michigan workers’ comp claim, the case may proceed to a formal hearing before a workers’ compensation magistrate. This is where many workers significantly underestimate what they are walking into.
A workers’ comp hearing is not a conversation. It is not simply an opportunity to explain what happened and have someone decide based on common sense. It is a formal legal proceeding governed by rules of evidence. The magistrate decides the case based on what is properly presented, supported, and admitted, not just what seems fair or obvious.
The insurance company will usually have an experienced workers’ comp defense attorney involved. That attorney may have reviewed medical records, IME reports, wage records, job duties, prior medical history, witness statements, surveillance, and every weak point in the worker’s claim.
What evidence actually drives the outcome. Medical evidence is the foundation of most workers’ comp hearings. A treating physician who clearly documents the injury, gives specific work restrictions tied to the work injury, and explains why the current disability is caused by employment can significantly support the claim. A physician who gives vague notes, does not connect the condition to work duties, or cannot explain restrictions with specificity gives the insurer room to argue that disability has not been established.
Medical evidence is often presented through depositions rather than live testimony. The insurance company’s attorney may question the treating physician about the basis for their opinions, prior medical history, pre-existing conditions, gaps in treatment, and anything else that could weaken the causation or disability conclusions. The insurer may also present its own medical testimony, often through an IME physician, offering contrary conclusions. The magistrate weighs both sides.
What workers often do not understand about hearings. Wage rate calculations can become a major issue, and many workers do not realize how much is at stake. Michigan workers’ comp wage loss benefits are generally based on a percentage of the worker’s after-tax average weekly wage. Depending on the facts, the calculation may involve the worker’s highest earning weeks, overtime, discontinued fringe benefits, and income from second jobs the worker can no longer perform because of the injury. Insurance companies can make errors in these calculations, and those errors are rarely favorable to the worker. Agreeing to a wage rate without independently verifying it can cost thousands of dollars over the life of a claim.
Surveillance evidence is also more common than many workers realize. Insurance companies may use private investigators in disputed workers’ comp cases. Video of a worker performing activities that appear inconsistent with claimed restrictions can be introduced and used to challenge credibility. Coworkers, supervisors, and other witnesses may also testify about the worker’s condition, activities, statements, and ability to perform job duties.
Credibility matters at every point in a workers’ comp hearing. Inconsistencies between what the worker told the employer, what they told medical providers, what they said in a recorded statement, and what they testify to later can be used by the insurance company to argue that the account cannot be trusted. A worker whose story has stayed consistent from the date of injury through the hearing is usually in a much stronger position than one whose account has shifted.