Most injured workers go into an IME without a clear picture of what actually happens. Knowing the flow of the appointment can help you stay calm, give accurate information, and avoid mistakes that may affect the claim.
Arrival and paperwork. Plan to arrive a few minutes early. You will likely be asked to complete intake forms or questionnaires about your injury, symptoms, medical history, work duties, and daily activities. Answer these questions accurately and completely. Do not guess at dates, diagnoses, or details you are unsure about. It is better to say you do not remember than to give an answer that conflicts with your medical records.
The medical history interview. The IME physician will ask how the injury happened, what symptoms you have, how those symptoms affect your daily life, whether you can work, and what treatment you have received. This may be the most important part of the exam. Be honest and specific. Do not minimize symptoms to seem tough, and do not exaggerate to make the injury sound worse. Inconsistencies between what you say at the IME and what appears in your medical records are exactly the type of issue the insurance company may use later.
The physical examination. The physician may perform range of motion testing, strength testing, reflex testing, orthopedic maneuvers, or other tests depending on the injury. The exam is often brief, and it may be much shorter than an appointment with your treating doctor. The length of the exam is worth remembering because a very short exam that reaches broad conclusions may be something your attorney can challenge later.
Observation before and after the exam. The IME may begin before you enter the exam room. Insurance companies may use surveillance, and office staff may observe how you walk, sit, stand, carry items, or move in the parking lot, waiting room, and hallways. Move the way you normally would. Do not perform activities that conflict with your reported restrictions, but do not exaggerate your limitations either. If you need to sit, stand, shift positions, use a cane, avoid lifting, or move slowly because of pain, do that naturally and consistently. The goal is not to perform for the doctor. The goal is to be accurate.
What to do immediately after the exam. As soon as the exam is over, write down everything you can remember. Note what questions were asked, what physical tests were performed, how long the exam lasted, what the doctor examined, anything unusual the doctor said or did, and anything that felt inaccurate or incomplete. These notes can become important later if the IME report describes the exam differently than what actually happened.